The Agency is a pick-up-and-play experience where players assume the role of elite agents in a modern-day world. Both solo players and groups will enjoy a wide variety of cooperative and competitive story-driven missions set in exotic locales across the globe.

Persistent character development allows players to supplement their gear with exotic and powerful skills that make them feel like the elite agents they’ve always dreamt of becoming. Additionally, in lieu of the typical class systems in many other games, The Agency’s approach is simply, "You Are What You Wear." Players will customize their character’s attire based on the mission at hand, emphasizing combat, support, stealth, or even cover identities.